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Family Services

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Crittenton Centers' Family Services Program provides a range of vital education and support programs for parents to help them improve the quality of their lives, strengthen families and prevent child abuse and neglect. The core programs in our Family Services component are Milestones, Stepping Stones and Parent Education.  All families served at Crittenton Centers are strongly encouraged to participate in Family Services Programs.

Crittenton Centers' Milestones Program offers a strengths-based model built on the acknowledgment of family strengths and recognition that parents are a vital component of their child’s life.  Interactions with parents enrolled in this program focus on identifying their strengths and using them to develop collaborative relationships to support parents in their important job of raising children.

Services offered include:

  • Frequent Home Visits with a Certified “Parents As Teachers” Family Educator

  • Parent/Child Activities including development of early literacy skills

  • Ongoing Developmental Screenings; Hearing and Vision Screenings

  • Group Outings to provide Family Education Opportunities

  • Monthly Parent Nights and Parent Workshops focusing on positive behavior management and healthy parent/child relationships

Crittenton Centers' Stepping Stones Program serves pregnant and/or parenting teens that are legal wards of the Illinois Department of Children and Family Services.  The program covers a 10 county area of Peoria, Tazewell, Fulton, Knox, Bureau, LaSalle, Marshall, Putnam, Stark and Woodford.  Services are frequently provided in the teen’s home in order to help them address and manage the responsibilities and tasks of pregnancy and parenting. The program is also designed to reduce the risk of placement disruptions by providing crisis intervention services to the teen.

Services include:

  • Prenatal Education

  • Teen Parent Education, Training and Support

  • Health Care Management

  • Individual and Group Counseling related to pregnancy and parenting

  • Prevention Education and support services to the substitute caregiver  

Crittenton Centers' Parent Education Program cultivates relationships between program staff and families with the ultimate goal of enhancing parent resilience, building knowledge of parenting and child development, and fostering social connections; all proven strategies in order to prevent and reduce child abuse and neglect.

Core services include:

  • Monthly Parent Nights- Parents develop social connections with other parents and early childhood professionals in order to build a support system for meeting both practical and emotional needs.

  • Parent-Child Activities – Parent Educators visit parents in their home to share age-appropriate child development information including the introduction and development of early learning skills, positive behavior management techniques, and engage the family in activities that provide meaningful parent-child interaction and relationship building.

  • Parent Education Classes – Classes incorporate sessions based on the “Nurturing Parenting” curriculum which has a proven record of preventing and treating the recurrence of child abuse and neglect. Classes are easily accessible to at-risk families through Crittenton Centers, and local social service agencies serving the homeless and transient population.


  • Children who experience abuse and neglect are 59% more likely to be arrested as a juvenile
  • 375 home visits provided annually
  • 2,650 hours of counseling provided annually

You can make a difference!

  • $10.00 will provide nutritional lunch for a teen parent receiving intensive home visiting services through the Stepping Stones program.
  • $50.00 will provide staff, mileage, and materials needed to complete one home visit 
  • All groups offered are free to the families



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All Crittenton Centers’ Family Services Programs are free.  If more information or for eligibility requirements, please contact Sarah Chapman, Program Services Coordinator, at 309-674-0105 x 219 or

Family Services At-A-Glance



"My Stepping Stones’ Educator is great; she helps me with lots of things."

~ Family Services Parent

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